Customer Experience

AI

  • AI for 24/7 customer support
  • Product recommendations based on purchase history
  • Automatic multilingual translation for customer service
  • Predictive analysis of customer needs
  • Personalization of shopping journeys

Automation

  • Automatic configuration of chatbots
  • Automated sending of thank-you notes after purchases
  • Automated system for product returns
  • Automated collection of customer feedback
  • Automatic management of after-sales service requests